Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi, I have been with O2 on a monthly contract for years now. Looking to move to Pay as you go but not sure if I can keep my same O2 number? Thanks
Hi,I bought a new o2 sim on 08.06.2023 and made a request to keep my old number (from lyca mobile) on the same day.On 09.06.2023 both the sims stopped working. On 10.06.2023, the o2 sim got service but the port in had not happened.Been following up w...
I am from Australia and picked up a travel sim in London to use around Europe. Calls to 4444 won't work and when I try to top up online it won't work either. I don't have an address in the UK either.
I recently bought a new phone and should have had my number and balance transferred, only the number was transferred how do I get my balance moved too?
Hello! I will be out of the UK for 3 months and will not be using and this topping up my SIM. If I have an important call to make to a UK number in those three months (e.g. NHS) can I top up the SIM just for the one call rather than the whole month…I...
I want to switch to smarty sim and get my o2 number on there it says they will refund remaining credit but does remaining tariff count??
waiting for my sim replacement sim to arrive, its been nearly 2 weeks now and was told 4-5 days???
Hello, I received email with information that tomorrow :The transfer of your mobile number has been scheduled for 20-Jun-2023.Unfortunately when I checked all information from that email, I discovered that I've put wrong Sim Serial Number to the syst...
Hi , I have bought a sim card in Tesco which says that say I have 14GB for £10 for a 3 months period, how ca I activate this?
As the title suggests. I’ve tried to call O2 every evening for the past week to return a pay as you go phone I bought online. I get through to customer services, who verify my account and put me thought to the ‘right team’, but then I’m left on hold...
