Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
My data does not work in Greece? I have a £20 pound big bundle and my data and data roaming is turned on
When I call 4444 to top-up using a voucher, the call is not registering that I have entered the number 1 to top-up (or any other number for that matter). I also cannot top-up using the O2 app as my app store is registered to Australia and it is not a...
How do I enable wifi calling? I can't see it in the phone options with the o2 card (it is with other cards, e.g. Three). I do not see this option in My O2 app either. I called the support line on 4445 many times and spoke to about ~5 people. One want...
I had £10 saved with 02 rewards but I lost the phone and also the number that was with it. I now have a new number with 02. Is there any possibility that I can obtain my reward from my old number.
Hello there, I am on pay as you go and I cannot top up my phone at all. I tried to top up online, called the number but every time it didn't work. The only way I can top up is by buying a top up vouchers in the shop. Is this something you would be ab...
When payments are taken. Does the ID name show up as “PAYGPYMT” on my bank statement?
According to the O2 status checker I have problem in or near my postcode. This has been going on for some time now meaning I now get erratic 4G signal indoors especially. Just how long does it take for engineers to fix the problems with local masts? ...
I have £20 on my o2 app for the tariff renewal, it will not take the money from my account it just keeps asking for my bank details but I have already put the money on my account can someone help please Iv tried ringing several times but can’t get pa...
My top up offer hasn't worked, sent me a offer saying if I topped up by 26th I'd get a extra 50gb data and it hasn't loaded onto my account
Hi i need to cancel my SIM plan but can’t seem to find where I can do this…. Please help
