Replace my old sim

[Jeanette2]

Hi there it's just to ask if you would send me a replacement sim for this number xxxxxxxxxx

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[pgn · Accepted solution]

As you are PAYG, simply order a new SIM and migrate the number, @Jeanette2 https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim tells you how, and a New PAYG card can be picked up in any O2 store or ordered here: https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

SIM sent with Royal Mail, may take a day or three to get to you. Good luck!