This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Register

dejoy
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎11-10-2019 14:57

on ‎11-10-2019 14:57

My wife has a 02 account. I have a 02 account when I try to register it will not except my e.mail address

Message 1 of 7
1,030 Views
0 Kudos
6 REPLIES 6

MI5
Level 94: Supreme
  • 151914 Posts
  • 650 Topics
  • 28849 Solutions
Registered:

on ‎11-10-2019 15:00

on ‎11-10-2019 15:00

@dejoy 

Is it a different email to your wife's ?

What is the error message you get.

Guide: Registering on the Forum 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
1,028 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 95892 Posts
  • 612 Topics
  • 7138 Solutions
Registered:

on ‎11-10-2019 16:40

on ‎11-10-2019 16:40

Or are you trying to register for My O2

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 7
1,005 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 151914 Posts
  • 650 Topics
  • 28849 Solutions
Registered:

on ‎11-10-2019 16:50

on ‎11-10-2019 16:50

If you register for the forum it will be the same for "MyO2"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
1,002 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 95892 Posts
  • 612 Topics
  • 7138 Solutions
Registered:

on ‎11-10-2019 16:57

on ‎11-10-2019 16:57

With posting I presumed the OP had already registered on the forum and may be having a problem linking accounts.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 7
999 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 151914 Posts
  • 650 Topics
  • 28849 Solutions
Registered:

on ‎11-10-2019 16:59

on ‎11-10-2019 16:59

Could be, or could be logged in here on wife's details?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
998 Views
0 Kudos

Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎14-10-2019 17:05

on ‎14-10-2019 17:05

Hey @dejoy if you can give us a but more detail about your issue then we can see if we can help. smiling

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 7 of 7
955 Views
0 Kudos
Top Kudoed Authors
View All
Top