Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

02 sim card and tp link

Bought an o2 pay as you go sim for my tp link m7350 4g but I can't activate the sim as my phone is on virgin and I can't see the messages being sent...any idea how to get around this.Thank you.

Resolved! Alert: "New Voicemail Dial 123"

I have received an alert stating "New Voicemail Dial 123" On opening it dials the speaking clock and charges 20p for the privilege, there also seems to be no way of deleting alert.02 not any help at all. Is this a scam or a bug in their system.

Resolved! EU data and calls

Does the international bundle cover the EU for calls and data?

Can't make calls

Please help me with my sim because I can't call but I can receive calls, outgoing calls are barred please help me on what to do

Resolved! Low credit warning

Do O 2 send you a low credit warning, and at want amount is it set?

Resolved! How do I claim my 5pound credit then

Sed I can get 5pound free

Resolved! Random call divert

Hi I have only been with o2 a few weeks and have noticed that calls from one number are being diverted straight to voicemail. I havent set up any call diverts and am at a loss as to why one number is singled out, yet others are fine. Its another mobi...

Resolved! New to O2 PAYG

Just signed up with O2 PAYG and topped up with £10. Received an email from O2 telling me that once I had topped up I could get an additional free £10 by sending a text to 21500 saying FREE10. This I did and got a text back saying "It looks like this ...

Resolved! Email receipts for Credit Top-Ups

Please could a support user email me receipts as a Livechat support employee has clearly forgot.

Resolved! Help me about the £10 big bundle.

Has anyone else realised on any changed to the £10 big bundle? Because I loged in to my o2 account and found out that I got unlimited minutes and texts and 3gb and I didn't get a text from o2 about any changes going to happen on the £10 big bundle.

O2

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