cancel
Showing results for 
Search instead for 
Did you mean: 

Refunds

Medvejonok
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently placed an order for a new PAYG phone for my wife but her Sister beat me to it (Birthday) I have tried to get through to Customer Services without success to cancel my order,so am having to leave it at the shop until the order is cancelled. How soon after this is the cost refunded to my account? Thank You

Message 1 of 2
314 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 146925 Posts
  • 636 Topics
  • 28262 Solutions
Registered:
Anything up to 28 days but call the shop to tell them so they can return is quicker for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
307 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 146925 Posts
  • 636 Topics
  • 28262 Solutions
Registered:
Anything up to 28 days but call the shop to tell them so they can return is quicker for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
308 Views