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Problem with payment

Morler
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When I try to top up my account with £10, my card is rejected almost immediately. I tried cards from 4 different banks and still the same thing....

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MI5
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@Morler 

You may need to start with a voucher.

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Morler
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Where can I get such a Voucher? Can I purchase it somewhere online?

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pgn
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@Morler wrote:

Where can I get such a Voucher? Can I purchase it somewhere online?


You'll have to go to an O2 store, or any outlet (corner store, filling station, local convenience store) that displays this logo:

1000022773.jpg

As per the detail near the end of the guide Guide How to Top Up (PAYG) as shared above, @Morler.

Our local Eurospar, Spar, Centra, Alldays, etc here all offer this service. You then call 4444 to apply the voucher to your phone. Good luck!

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MI5
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@Morler wrote:

Where can I get such a Voucher? Can I purchase it somewhere online?


Read the guide I posted and it tells you @Morler 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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