Phone calls

[patrycja]

I have already activated my sim card. I topped up with 10 pounds as it was required, but I still cannot make phone calls.

[patrycja]

I cannot do it as well. I do not have an allowance to make any phone calls

[MI5]

@patrycja 

If your sim card is active as you say it is, the problem may be with your phone or the network locally.

Check the network here O2 Service Status and try your sim in another phone.

[patrycja]

I cannot check the network because I am not in the Uk now. I tried my sim on another phoe and unfortunatelly it still does not work

[MI5]

OK @patrycja 

So which country are you in?

It would have been useful to know that at the start............

Try manually searching for networks and choose a different one to the one you are on now.

[patrycja]

I am sorry I havent mentioned that at the beginning. I am in Poland at the moment

[MI5]

You need to manually search for a different network @patrycja 

[patrycja]

The network is currently working fine.

[MI5]

It doesn't appear to be. Try a different one.

[patrycja]

How may I do that?

Can it be the problem with money? Maybe I should top up again?

[MI5]

@patrycja 

Go into your network settings and select the manual search option.