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Sammi89 · ‎19-04-2022

I’ve just chanced my monthly allowance to £5 a month and it tells me to top up but the lowest amount you can top up by is £10??

gmarkj · ‎19-04-2022

That's correct @Sammi89

If you top up £10, it should cover you for the following month as well - meaning you top up every other month, assuming no additional charges...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎19-04-2022

That's correct @Sammi89

If you top up £10, it should cover you for the following month as well - meaning you top up every other month, assuming no additional charges...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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