Solved: Pay as you go

Jj7 · ‎02-10-2021

I have available money in my balance can you refund it back to debit card?

MI5 · ‎03-10-2021

Unfortunately not.

There are no refunds on PAYG. The only way to transfer the balance is if you upgrade to a monthly contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎02-10-2021

@Jj7

Call O2 on 4445.

Veritas Numquam Perit

MI5 · ‎03-10-2021

@Jj7

Unfortunately not.

There are no refunds on PAYG. The only way to transfer the balance is if you upgrade to a monthly contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Pay as you go

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Tariff change

Media messages charges

Rolling plan

PAYG moving to eSIM