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Pay as you go

Jj7
Level 1: Joiner
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I have available money in my balance can you refund it back to debit card?

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MI5
Level 94: Supreme
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@Jj7 

Unfortunately not.

There are no refunds on PAYG. The only way to transfer the balance is if you upgrade to a monthly contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
Level 94: Supreme
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@Jj7 

Call O2 on 4445.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
  • 127480 Posts
  • 614 Topics
  • 22156 Solutions
Registered:

@Jj7 

Unfortunately not.

There are no refunds on PAYG. The only way to transfer the balance is if you upgrade to a monthly contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
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