Solved: Re: Pay as you go

Jj7 · ‎02-10-2021

I have available money in my balance can you refund it back to debit card?

MI5 · ‎03-10-2021

Unfortunately not.

There are no refunds on PAYG. The only way to transfer the balance is if you upgrade to a monthly contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Cleoriff · ‎02-10-2021

@Jj7

Call O2 on 4445.

Veritas Numquam Perit

MI5 · ‎03-10-2021

@Jj7

Unfortunately not.

There are no refunds on PAYG. The only way to transfer the balance is if you upgrade to a monthly contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Pay as you go

Money taken yet phone not topped up!

wifi calling

Cancel my rolling plan

Pay g transfer to pay m

Change providers with same number