PAC Code

[PAC1]

I was on a monthly contract of £92 for 2 years and just finished my contract in March and O2 moved me into Pay as you go customer. Now I want a PAC code to transfer my number to different provider but from last 2 days I can’t get anything I have tried calling every single customer service number of O2 and it’s useless as all are asking me to send a text to 65075 which I can’t as my account is now pay as you go so I don’t have balance in it. Also finally they asked me to top up my number which is of £10 and then msg it but why I should I do that ????

[PAC1]

Can somebody please help me as I don’t want to waste £10 in such difficult times

[Cleoriff]

Hi @PAC1 

Follow this guide Guide: How to get your PAC [June 2021 Update] 

[MI5]

@PAC1 

Try customer service again. They should give it you without you having to top up.

[PAC1]

I tried it but none of them have the answers they all transferring my call to another support guy and at d end it’s just getting disconnected.

[MI5]

Apart from topping up again, there is no other solution.