cancel
Showing results for 
Search instead for 
Did you mean: 

Number porting and O2 Pac

Ld_34
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:

 

I've recently number ported to a o2 payandgo sim but discovered the signal isnt great. I've had a look at my02 but its still displaying the original o2 number (rather than the working ported in number) - The ported in number is working (when I have reception). Looking to get my PAC code if possible.

 

Thanks,

 

Reposted as new thread as previously posted in a solved thread.

Message 1 of 5
230 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Ld_34
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:

Resolved - This may help other users.

 

When I posted the first message, I was prompted to change my contact number (so this now matches what was ported in in my02). 

 

Logged in from PC not app.

 

in my o2 Main Page

goto my o2 option at top left

under my details, select manage my details

scroll down to bottom and select 'thinking of leaving o2'

then continue

then switch and keep your number

 

Hope this help someone

View solution in original post

Message 2 of 5
228 Views
4 REPLIES 4

Ld_34
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:

Resolved - This may help other users.

 

When I posted the first message, I was prompted to change my contact number (so this now matches what was ported in in my02). 

 

Logged in from PC not app.

 

in my o2 Main Page

goto my o2 option at top left

under my details, select manage my details

scroll down to bottom and select 'thinking of leaving o2'

then continue

then switch and keep your number

 

Hope this help someone

View solution in original post

Message 2 of 5
229 Views

MI5
Level 94: Supreme
  • 120736 Posts
  • 605 Topics
  • 18201 Solutions
Registered:

@Ld_34 

Referenced in our guide here Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 5
225 Views

Ld_34
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:

Thanks!

 

Wish I'd found that before - I did search but must have missed it.

Message 4 of 5
221 Views

MI5
Level 94: Supreme
  • 120736 Posts
  • 605 Topics
  • 18201 Solutions
Registered:
No worries. At least you're sorted now slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
209 Views