Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 61555 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 31980 Views
  • 19 replies
  • 2 kudos

Resolved! 5 pound reward

I signed up to my o2, o2 stated that i would get 5pounds added to my credit within 5 working days, i have waited 8 days now and still not received it, my wife got hers within 3 days, I know a fiver is not a lot of money, it is just the principle

cynffi by Level 1: Joiner
  • 777 Views
  • 2 replies
  • 0 kudos

Resolved! 3XDATA

I have tried to text 3XDATA to 2424,but it keeps coming up with +442424 on my mobile & it won't send.So why did 02 send me the promotion that doesn't even work.Absolute joke this is

steve61 by Level 1: Joiner
  • 1260 Views
  • 5 replies
  • 0 kudos

Getting my number

Been trying to get my number off my 02 sim for the last hour... Seems excessive spoke to live chat twice, been told to send a text to 2020 it doesn't send now been told to post here

danny8787 by Level 1: Joiner
  • 848 Views
  • 3 replies
  • 0 kudos

Resolved! 18gb daya

Hi I’m suppose to have 18gb data for topping up so I get extra 12gb from a promotion text but I haven’t received

Harry5 by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! Think my phone has been cloned

I had a missed call this morning from a number I don't recognise. I went online on Who's Called Me in the UK and it wasn't a number that had been flagged up in any way. I decided to send a text asking who they were and why they had called my number. ...

AL3 by Level 1: Joiner
  • 2205 Views
  • 1 replies
  • 0 kudos

Resolved! Bundles

I have just joined o2 and my sim was meant to be 18gb for £10 for 3 months, I topped up and have only been given 6gb any ideas why this has happened?

Lyns2709 by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! pac code

Hi I recently handed my phone back a it was not suitable for what I wanted for. I had a pay as you go and went to a contract. On handing it back I was told I could not keep my number as you cant transfer a contrct to a pay as you go sim. Is the corre...

45gb for £15

Just got new sim 45gb for £15.topped up and its only given me 15gb not the advertised 45gbtried to message o2 on facebook and no reply.There no chat for payg only contract

Unwin2014 by Level 1: Joiner
  • 637 Views
  • 2 replies
  • 0 kudos

Resolved! Changing from PAYG to a Big Bundle

Can someone please help with a couple of questions about changing from PAYG to a Big Bundle? Do I need a new sim and does my current PAYG credit balance automatically transfer to the new Big Bundle.Many thanks for any help.

CGS by Level 1: Joiner
  • 1039 Views
  • 1 replies
  • 0 kudos