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Not showing my credit

Billie4
Level 1: Joiner
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I’ve just bought a sim and put credit on it but it’s not showing up, I have the receipt with me showing I put £10 credit on it but on the app it’s saying I have 0

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jonsie
Level 94: Supreme
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The credit is taken for your allowances, minutes texts and data

2020-Awards-jonsie5695219-2




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jonsie
Level 94: Supreme
  • 87316 Posts
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  • 5290 Solutions
Registered:

The credit is taken for your allowances, minutes texts and data

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




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MI5
Level 94: Supreme
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@Billie4 

Explained further here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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