Solved: Not showing my credit

Billie4 · ‎03-07-2022

I’ve just bought a sim and put credit on it but it’s not showing up, I have the receipt with me showing I put £10 credit on it but on the app it’s saying I have 0

jonsie · ‎03-07-2022

The credit is taken for your allowances, minutes texts and data

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎03-07-2022

The credit is taken for your allowances, minutes texts and data

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎03-07-2022

@Billie4

Explained further here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Not showing my credit

Money taken yet phone not topped up!

wifi calling

Cancel my rolling plan

Pay g transfer to pay m

Change providers with same number