Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 2994 Views
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 5884 Views
  • 15 replies
  • 2 kudos

Resolved! £10 Data Big Bundle.

Hi douse anyone know what's going on with the £10 Data Big Bundle? Because in this months o2 booklet that I got from the o2 shop says it changed to 4GB and 1000 Minutes and 10,00 Texts. But I have not had a text about the change and I looked on my ac...

Luke30 by Level 6: Acolyte
  • 983 Views
  • 5 replies
  • 0 kudos

Resolved! New to me iphone6S

Why does my iphone take credit from my pay as you go balance at the rate of £1.00 per night when the phone is not is use

BillFen by Level 1: Joiner
  • 333 Views
  • 2 replies
  • 0 kudos

Resolved! bypass web filter

i want to use a website called deviantart on my mobile data but 02 have blocked it.i have already tried changing my dns settings but that does not bypass the web filter.i have also tried using web proxies but they are all blocked!.i have also noticed...

Resolved! Phone unlock code request

Why would o2 be ignoring my requests for an unlock code for one of our phones? There's four o2 PAYG phones in our house and over a week ago I requested unlock codes for them, and within 12 hours I recieved 3 unlock codes, but no sign of the fourth. W...

Admn by Level 1: Joiner
  • 721 Views
  • 18 replies
  • 0 kudos

Resolved! iPhone 8 PAYG Cannot Send SMS Messages?

I have an iPhone 8 on PAYG and cannot send text messages. I have tried dialling *#5005*7672# and get a message Error Performing Request, Unknown Error. I have tried dialling **5005*7672*+447802000432# and get the same error. I have tried putting the ...

DaveC by Level 2: Apprentice
  • 2825 Views
  • 18 replies
  • 0 kudos

Resolved! Cannot make calls

Topped up my phone before the expirey date for the bundle roll over. Yesterday I received a message saying the the bundle roll over was successful. I am able to use my 4G and send texts however whenever I try to make a call I am put through to the to...

Natasha by Level 1: Joiner
  • 353 Views
  • 2 replies
  • 0 kudos

Resolved! Pac Code

Hi I call 4445 becouse I need my Pac code but number is not correct 59129828 when I try transfer my number something is wrong webside need 9 number this is have only 8

Tomasz1 by Level 1: Joiner
  • 346 Views
  • 2 replies
  • 0 kudos

New phone not showing on my O2 website

I had a Sony Xperia E5 phone and replaced it with a Sony Xperia L3 phone which I bought from O2 online three weeks ago (both on Classic PAYG). I phoned O2 to ask how to keep my phone number and was told to simply put the SIM card from my old phone in...

JohnnyS by Level 1: Joiner
  • 939 Views
  • 9 replies
  • 0 kudos