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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 51362 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 25941 Views
  • 19 replies
  • 2 kudos

O2 blocking my card payments.

What on earth is going on with web top up. I have used web top up for many years without any issues to top up mine and my wife's account until yesterday, when I tried three times with two different cards only to get a message that the payment was blo...

Vicksburg by • Level 1: Joiner
  • 2388 Views
  • 11 replies
  • 0 kudos

Resolved! Mobile data

I have £18 balance in my account but my mobile data doesnt work  

W6 by • Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! Big talker

Can anyone please tell me as well as eBay and Amazon where can I buy a big talker sim. TThanks

Waffle by • Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Resolved! Not able to make calls or send SMS in France

Arrived in France on 25th May but still cannot make or receive calls nor send or receive SMS. Really fed up with O2 at the moment. Received a message welcoming me to France and suggesting I send a text to 2020. I can't send texts. Apart from buying a...

Teeem by • Level 1: Joiner
  • 1792 Views
  • 1 replies
  • 0 kudos

Resolved! New SIM FREE10 - It looks like this offer isn't for you

I have just received my new O2 SIM in the post and, as advertised on the leaflet my sim came in, I topped up with £10 and text FREE10 to 21500 to receive my extra £10 credit. But I receive the reply "It looks like this offer isn't for you." Can anyon...

_0x by • Level 1: Joiner
  • 6152 Views
  • 30 replies
  • 0 kudos

Resolved! Big talker

Does anyone have a big talker sim they don't want?. Waffle

Waffle by • Level 1: Joiner
  • 369 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to top up O2 sim in a call pendant

I am unable to check the balance and if necessary top up the sim in my mothers emergency call pendant - I check the balance once a month and this has not been a problem for a few years until today ...... O2 website stated a code has been sent to the ...

RayC by • Level 1: Joiner
  • 565 Views
  • 4 replies
  • 0 kudos
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