How to top up without UK bank account

[David_365]

Please advise how to do this?

[MI5 · Accepted solution]

@David_365 

You need to use a third party top up service as described in the guide here Guide How to Top Up (PAYG) 

[David_365]

Many thanks.  I added 20.00 using the App that you suggested.  I managed the top up and then GBP10.00 was immediately deducted from the 20.00 top up, any idea why.  It is impossible to get any service from 02, I am a new customer and the service is just awful.

[MI5]

@David_365 

Credit is used to buy allowances automatically.

How it works explained here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

[David_365]

Thank you.  You'll forgive my ignorance, but I have just returned to the UK after many years overseas and I am trying to figure out how things work....So, for clarity,  O2 have debited the account for a 10.00 big bundle, and I have a 10.00 credit remaining against the account.?

[MI5]

@David_365 

Yes, exactly that 👍