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How often do you need to Top-up?

nad5raf
Level 1: Joiner
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How often do you need to top-up to keep your number active?

I am travelling for 3-6 months and not sure what the minimum top-up amount and minimum time?

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jeanlyon
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My husband and I are both on Classic and have no reason to change. It works for us. I thought that was the case, and hopefully they can't change the contract, but you never know.
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Jonhtee
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I've just spoken to O2 on live chat and they sent me ...

 

Ayesha: Please ensure you make atleast one chargeable call or text within 6 months.

Ayesha: With Classic Pay As You Go, you pay for what you use, as you go. The minimum top up requirement is £10.If you don't top up, or add a Bolt On at least once in any six month period, your mobile will be disconnected and you'll lose any credit on your account. If you want to be reconnected you'll be given a new mobile number.

 

Now I'm confused....

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MI5
Level 94: Supreme
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Live chat just read off the website.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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