cancel
Showing results for 
Search instead for 
Did you mean: 

How can I top up my Father's pay as you go phone remotely?

Steven4
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My Father is 84 and lives away and is struggling to top up his pay as you go O2 account. Is there any way I can do this remotely for him?

Message 1 of 9
3,216 Views
8 REPLIES 8

madasaf1sh
Level 76: Forum Legend
  • 10143 Posts
  • 55 Topics
  • 3006 Solutions
Registered:
Hi @Steven4

You can do it online via the o2 website:

https://www.o2.co.uk/topup

Using any UK issued Debit or Credit Card

There is also a number of 3rd Party Websites that offer this as well, just google o2 Online Topup.

Hope that helps
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 9
3,211 Views

Cleoriff
Level 94: Supreme
  • 122829 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@Steven4 

If you know his number then you can do it by calling 4444 and following all the prompts.

You can also do it by voucher.

All ways are in this guide Guide How to Top Up (PAYG) 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 9
3,211 Views

O2Karl
O2 Support
O2 Support
  • 285 Posts
  • 2 Topics
  • 24 Solutions
Registered:

Hi Steven,

You can top up online on My O2 but it would mean having access to your fathers phone.

You do also have the option of voucher but it would mean your father would need to apply it.

You can also do it over the phone as @Cleoriff has explained. If you have an O2 Phone ring 4444, or follow the link for the landline number.

Alternatively you can visit an O2 Store and top up the phone by just giving your fathers phone number and it will be applied to the number.

If you do visit the store, ask for a etop up card and when your with your father next you can set it up and in the future you can top him up in most super markets and newsagents.

I hope that helps.

signature
Message 4 of 9
3,207 Views

Cleoriff
Level 94: Supreme
  • 122829 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

All ways to top up are in the guide given above @O2Karl 

I used to top up my sons phone for him when out of work and as I wrote the guide I think all the info needed is in there. Buying a voucher simply means reading the numbers out to him.

Topping up using @Steven4 's card simply means he needs to register it online!

Veritas Numquam Perit

Girl in a jacket
Message 5 of 9
3,194 Views

O2Karl
  • 285 Posts
  • 2 Topics
  • 24 Solutions
Registered:

@CleoriffI've just had a read, its great guide. slight_smile

signature
Message 6 of 9
3,187 Views

pgn
Level 74: Whizz kid
  • 35800 Posts
  • 227 Topics
  • 1584 Solutions
Registered:

@O2Karl wrote:

@CleoriffI've just had a read, its great guide. slight_smile


It is, isn't it, @O2KarlSurprised

 

And I top up my daughters' and wife's phones, only ever 2 to a Credit Card, not sure if that is still a restriction or not - all remotely. 

Message 7 of 9
3,171 Views

O2Karl
  • 285 Posts
  • 2 Topics
  • 24 Solutions
Registered:

Yeah it's really good @pgn slight_smile

signature
Message 8 of 9
3,169 Views

Cleoriff
Level 94: Supreme
  • 122829 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

It was initially one guide combined with this Guide: How to Pay Your Bill (Contract) 

However, it was massive so I split it in 2018...and lost all the kudoes I had with it rofl

Veritas Numquam Perit

Girl in a jacket
Message 9 of 9
3,164 Views