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Hi, I’m in Portugal and my data is not working

Daniel69
Level 1: Joiner
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My data is not working in portugal

 

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pgn
Level 75: Digital Don
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Make sure you roaming data is enabled on your phone.

Then try a manual search for a telecom provider and select it - can take a few mins. Your data should come up good. If not, check your APN is set too, based on o/s: 

https://support.apple.com/en-gb/HT201270

or

https://community.o2.co.uk/t5/Android/Connecting-Android-Phone-to-Data-Services/td-p/544202

If you still have no joy, contact O2 when you are on WiFi to check for a spend cap that may be interfering. O2 social media details are in the link just below this post.

I am in Spain currently with 2 x PAYG phones and a contract one, all humming along nicely. Good luck!

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pgn
Level 75: Digital Don
  • 36268 Posts
  • 231 Topics
  • 1604 Solutions
Registered:

Make sure you roaming data is enabled on your phone.

Then try a manual search for a telecom provider and select it - can take a few mins. Your data should come up good. If not, check your APN is set too, based on o/s: 

https://support.apple.com/en-gb/HT201270

or

https://community.o2.co.uk/t5/Android/Connecting-Android-Phone-to-Data-Services/td-p/544202

If you still have no joy, contact O2 when you are on WiFi to check for a spend cap that may be interfering. O2 social media details are in the link just below this post.

I am in Spain currently with 2 x PAYG phones and a contract one, all humming along nicely. Good luck!

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