Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

My 02 account has been stopped

Why has my account been stopped. I have £28.00 credit ?

Cannot access my o2

Hello. I am in Thailand and want to pay my bill via the my o2 app but i cannot gain access to it. Have tried to sign in on the internet but again I cannot.

usage of 5G

Hi there, I've been with O2 over 10 years and I wondered if there was a cheaper way to use my pay as you go contract as it's increased in price, I use around 9gb a month of data but pay for 25gb, is there a way I can pay for less data and it carry ac...

Took out £20 Rolling plan on 20/03/24 at 00:00 on 28/03/24 I cannot call or text??

Resolved! Mobile Data

My O2 contract is I top up credit and when it gets low I top up again. A few weeks ago I asked a question about Mobile Data when in Tenerife. The advice given was great, I pay £2 a day for 100M of Data. Does anyone know if this applies to the USA. Ma...

Resolved! Tariffs

I have £15 on my account. And would like the £15 bundle

Credit

How can I claim my rewards early as not due till the 4th or place credit on as waiting for new card

Sim

How long dose it take to migrate 02 sim from 02sim

Resolved! Nokia 7260 - able to send text and make a call but cannot receive

Never had any issues sending a text or calling out to a landline or to another mobile until Jan this year. From NokiaI can text my SamsungI can call my Samsung From SamsungI cannot text my Nokia(error msg on Samsung = trouble sending, check options)(...

E-Sim

I would like to have an E-sim for my account please. How can I get one?

O2

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