Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

i can receive texts but not able to send texts

Both my wife and I changed our mobile phones to Apple iPhone 6s. I contacted O2 and requested new sim cards (nano) as we wanted to keep our existing telephone numbers. O2 sent us new sim cards and we put them in the phones. All is good except that we...

DaveGT by Level 1: Joiner
  • 17 replies
  • 0 kudos

Resolved! Bundle switch

I have just got an o2 sim and have topped it up however it has automatically set me to the £10 bundle but this is not what I want. So I have to wait a month to change the bundle or can I get it switched over straight away?

Th by Level 1: Joiner
  • 1 replies
  • 0 kudos

PAC code

Hi,I’m trying to get my PAC code as 02s network is poor where I live. I’ve text PAC to 65075 but it keeps saying it doesn’t understand the request. Help!

NatMills by Level 1: Joiner
  • 1 replies
  • 0 kudos

Service down

I am having trouble with my phone it’s not allowing me to call out or send text

Resolved! Why can’t I top up more then 30 pounds

I have just spent over £15 On bolt on and websaily now my bundle is due to renew i it won’t let top up again.. I bought a bolt on.. I top up 30.My bundle is due to renew on the 17th it’s only got £14 pounds left. When can I top up again..

Campari73 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! number

i am currently on payg with new o2 number, how do i trasfer my regular number from another network to o2 payg, can this be done online now or how is it done ? how long does it take?

b4u2 by Level 6: Acolyte
  • 13 replies
  • 0 kudos

Urgent! Short Codes

Hi, I recently got my pay as you go sim. I topped up the new sim with £10, However I have been unable to send any shortcode messages to 82122 and 60154 respectively. These are live radio competitions, I would definitely appreciate the help.Thankyou.

Resolved! Data sim%20deals

Which data only sim for a mains powered 4g router. Pay as you go would be best as it will be used at my holiday home

Mpart by Level 1: Joiner
  • 1 replies
  • 0 kudos