Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I was promised by text that if I renew my bundle I would get 100GB but I didn’t
What do I need to do in order to text my friend in the Philippines? Is there a bolt on I can use? It's +63 code.Many thanks
Hello, my sim is damaged (payg) how to I order a replacement?
I transferred my PAYG from Virgin to O2 but when I log into my account it says I have no products or services and I can't view my bill
I can’t top up my phone cos it turns black when I call people but got a voucher number to top up caj you please help
Need a refund
Hi I transferred from Tesco mobile (which is O2 apparently) and want to transfer my number with them to my new O2 account. I put in my o2 sim on Thurs and have a temp O2 number, but need my original number to be transferred asap. Please could you adv...
As a pay to go customer, I have called in multiple times speaking with o2 customers since 19 September 2023 but they keep give one story to another. It has been more than 3 weeks and no one is able to help me and my insurance provider is give me head...
I added £20 to my account to re activate my rolling plan, but when I go it it is asking me to pay another £20, please use the £20 I added to my account for this. Is that possible?
Hello, I’m travelling internationally and need to respond to a text from my bank who have blocked my card. I topped up the minimum £10 but O2 then automatically used this credit to activate a big bundle. Now it won’t let me send the text because it t...
