Hi I cannot top up my phone it will not allow me for some reason it’s blocking the payment

[Nikiwoody93]

Hi I cannot top up my phone it will not allow me for some reason it’s blocking the payment

[Cleoriff · Accepted solution]

Hi @Nikiwoody93 

You need to call O2 on 4445. Or contact them via social media ..

 you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Guide How to Top Up (PAYG)