Solved: Help

Ryso69 · ‎11-08-2020

Hi there. My name is Ryan [personal details removed] and this is my device.
I received a text saying my package runs out today, but due to covid19 problems, I won't receive my wages until the end of the month when I can then top up again and I rely on my data. Can you help me please?
Thank you
Ryan

Cleoriff · ‎11-08-2020

Hi @Ryso69

You need to call O2 and ask for payment management. All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎11-08-2020

Hi @Ryso69

You need to call O2 and ask for payment management. All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

LukasB · ‎18-08-2020

Hey @Ryso69 hope you managed to speak to someone to get this sorted.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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