Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53161 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26987 Views
  • 19 replies
  • 2 kudos

Age verification

I am 31 years old and cannot access any websites with age restrictions .. shops being closed and Valentine’s Day approaching I only want to access Ann summers! Please help!

Tabitha1 by Level 1: Joiner
  • 1029 Views
  • 6 replies
  • 0 kudos

Resolved! Top up

Can I top up my wife's o2 paygo from my contract

Random balance changes

I have unlimited texts and minutes and have mobile data switched off do I don't understand why my PAYG balance has just gone down. This isn't the first mysterious balance reduction I've had in recent weeksAny thoughts please?Thank you.

Sheila3 by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Resolved! I cannot top up my phone

HI, I cannot top up my PAYG phone for the first time. I have entered all my details correctly and have also spoken with my bank who have checked and there are no issues their end. What happens..1. The payment says it has been authorised2. Then it sta...

DuncanM by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! Phone exchange

Hi I took the 12 pro out last week on 02 refresh thinking of swapping for the s21Could someone explain how the exchange would work and how long ?Many thanks

Cfcdave79 by Level 1: Joiner
  • 502 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code

I need to change my number to a new SIM card Tesco mobile .

Jaiden by Level 1: Joiner
  • 1067 Views
  • 2 replies
  • 0 kudos

Resolved! Can't find new sim

I currently have 2 PAYG sims which I manage on My O2. I recently bought another sim which has just arrived, but I can't find the order in My Account? Where can I find this new sim, so I can add it to My O2?

Resolved! Transfer of phone numbers

I want to transfer my phone number from an old PAYG Nokia to a new Doro 8050. I plan to continue with a PAYG tariff on the new phone. It seems that when buying my Doro from O2, I cannot buy it without a SIM, but I understand this SIM will already hav...

EMF by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos