Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello,I am on O2 payg classic. Just the standard account. No add ons.I am abroad, in Portugal.What will I be charged to receive a call on my O2 mobile from someone calling me who is in the UK.I'm aware of the charges for me making a call. Found plent...
My first time £10 top up is fail. But my money already paid.So I try £10 again. Finally, succeed.But in my balance, there is only 10 pounds. My other 10pounds is gone. How can I solve this problem?I called 4445. But there is no complete anwers for me...
I use my phone very little and still have over £16 credit but it suddenly stopped from receiving and making calls and the same with texts. Is is blocked? I have a PUK code but don't know how to apply it. The trouble is I cannot receive veryfication c...
How do I sort out age restrictions without a credit card? I have a debit card but it seems that isn't good enough. Thanks.
For years I have used a UK credit card with a UK billing address. That card is no longer valid.I need to ptovide a new UK credit card, but it has an overseas (Ecuador) billing address.Trying to contact O2 has been useless as the automated service doe...
How do I contact o2 by email. I’m overseas and think my sim has expired
I bought £10 credit with the big bundle 5days ago, but I've used all my data allowance, unknowingly, I went out n bought another £10 top up thinking I cud get the same again. I'm so confused??? I've read I'll have to wait until my monthly renewal dat...
Hi i recently purchased a pay as you go sim for my Ipad, it was working just fine then suddenly stopped working and I received an error message stating that my ipad as not been registered properly in their systems!! which is crazy as it had been work...
How can I stop receiving a text after making a phone call or sending a text?
How do I cancel my auto top up. It gives me the option to change my tariff but not to cancel it. I no longer want the auto top as my daughter is changing phone.
