Solved: Get £5 free credit when you register on myO2 on Pa...

nickfurness · ‎23-11-2018

I did not get the topup when going via the £5 link on your website

https://www.o2.co.uk/topup?cm_mmc=affiliate-_-47868-_-blank-_-blank&awc=3235_1542951112_0051ce8ea6e6...

Glory1 · ‎23-11-2018

This is not O2 you are speaking to but a customer community. You need to contact Customer Services http://www.o2.co.uk/contactus. The best time to ring is between 8-8:30am, to avoid a long wait on the phone.

Good luck and welcome to the forum.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

View solution in original post

Glory1 · ‎23-11-2018

Hi @nickfurness

This is not O2 you are speaking to but a customer community. You need to contact Customer Services http://www.o2.co.uk/contactus. The best time to ring is between 8-8:30am, to avoid a long wait on the phone.

Good luck and welcome to the forum.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

MI5 · ‎23-11-2018

It's usually a virtual credit that is used before your own credit or allowances, but customer services will confirm.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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