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Tess1 · ‎09-07-2020

Iv been registered for 48 hours and still haven’t received my free credit. How long does it take to go on my phone

MI5 · ‎09-07-2020

Usually no more than 48 hours so give customer service a call to check.

4445 or other numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-07-2020

@Tess1

Usually no more than 48 hours so give customer service a call to check.

4445 or other numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Tess1 · ‎09-07-2020

Thank you called them

MI5 · ‎09-07-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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