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FREE10 not working on new sim card

lukerobinson
Level 1: Joiner
  • 12 Posts
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Registered:

i ordered a sim card from the o2 website, when the sim card arrived i put £10 on it.

 

when i try to get the £10 extra credit it says you need to top up but i have already topped up.

i need the extra £10 or i cannot start my £20 big bundle.

 

Message 1 of 12
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Cleoriff
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@lukerobinson wrote:

it seems like o2 have suddenly made customer services free, i looked at the o2 website again and it now says it is free.


That's what it appears to say @lukerobinson

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Message 11 of 12
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Martin-O2
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Awesome! Glad to hear this is all sorted for you @lukerobinson. Any further issues please ask. 

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Message 12 of 12
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