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No roaming while using PAYG 02 SIM overseas: help!
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on 17-10-2018 15:35
Hi community!
I know this is a common question, but still can't get a solution from the threads or 02 support team.
I live in Spain and have been using my 02 sim and UK number and package fine for now, roaming worked perfectly. Yesterday I entered a Spanish sim temporarily and when I put my 02 SIM back inside, no roaming. Chatted with 02 support who gave updated APN details but they did not suggest anything else. Still stuck.
So:
- data roaming is swtiched on
- my phone works; I can recieve calls, so the SIM is correctly in place
- I have coverage bars displayed
- I am connected to a network here in Spain
But no internet! Can anyone suggest what to do from scratch again including correct APN?
Many thanks in advance
Solved! Go to Solution.
Re: No roaming while using PAYG 02 SIM overseas: help!
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on 17-10-2018 15:40
Re: No roaming while using PAYG 02 SIM overseas: help!
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on 17-10-2018 16:09
It's a SAMSUNG GALAXY A3 2017)

Re: No roaming while using PAYG 02 SIM overseas: help!
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on 17-10-2018 16:30
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: No roaming while using PAYG 02 SIM overseas: help!
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on 17-10-2018 17:16
sorted M15 - you star! It seems the problem was related to being payasyougo and entering the correct passwords / versions as compared with contract. Kind of incredible 02 support did not suggest that to me!
Cheers
Re: No roaming while using PAYG 02 SIM overseas: help!
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on 17-10-2018 17:37
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


