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EU roaming

omaghlad30
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I’m in Greece and can’t make called to uk.   Failed.   Works maybe once every 3 days.      Suspect it’s a 2g 4g issue.    I’ve data working fine.    Has anyone actually got calls working.   Texts also an issue 

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omaghlad30
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2g not working either 

 

I’ve it set to manual and 2g all day 

Message 11 of 18
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Enlli
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Nothing we or O2 can do

The ability to make calls is down to the Greek networks.

Some networks limit roaming on 2G. O2 are supposed to be doing that shortly, stopping none UK customers from using the 2G network.

You would need to find out the Greek carriers policy

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 12 of 18
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MI5
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@omaghlad30 wrote:

2g not working either 

 

I’ve it set to manual and 2g all day 


Your only option is to get a local PAYG sim then @omaghlad30 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 18
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pgn
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Edited for duplicate quote.



@MI5 wrote:

@omaghlad30 wrote:

2g not working either 

 

I’ve it set to manual and 2g all day 


Your only option is to get a local PAYG sim then @omaghlad30 


And pay Greek international rates back to the UK, from a "strange"number, @omaghlad30 - except where you can use WhatsApp as mentioned earlier.

Message 14 of 18
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MI5
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He can't do that for all numbers if you read his reply.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 18
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MI5
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Just a thought @omaghlad30 

You sat you can't connect to Vodafone, if that's because it says forbidden, you can still try it when roaming. Forbidden networks only apply when in UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 18
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pgn
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I did, hence my qualification.

Message 17 of 18
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MI5
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Since the closure of Skype, there are other methods of VOIP calls to landlines like Teams or some other app such as https://yollacalls.com/blog/landline-international-calls/

Might be worth looking into @omaghlad30 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 18
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