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Community Rewards

b4u2
Level 8: Talented
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Hi all, i have earned community rewards this month and last but can't get hold of the community managers to check and apply this on my account for me, please can someone help me out.

all your help is much apppreciated, thank you

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jonsie
Level 94: Supreme
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b4u2
Level 8: Talented
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@jonsie
Already done that but no response?
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Cleoriff
Level 94: Supreme
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@b4u2 

@TheresaV  is probably still working through all her Private messages. thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 4 of 13
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TheresaV
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Thanks for the tag @Cleoriff 

 

Hi @b4u2 ,

 

Sorry for the confusion. @Martin-O2 has already noted down the phone number you have provided us with to be credited for your rewards smiling

COVID-19 support - Help and support from O2 during the lockdown
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Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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b4u2
Level 8: Talented
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@TheresaV
Yes but the number hasn't been topped up yet, does it matter?
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TheresaV
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I am afraid it would need to be an active SIM, as @Cleoriff explained in your post here.

 

 

 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Nanof7
Level 1: Joiner
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Hi I was awarded a community reward according to email received 5th February. I replied, confirming my number but heard no more. Have I done something wrong ?
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Cleoriff
Level 94: Supreme
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@Nanof7 

Did you check your My O2 to see if the reward has been applied?

Check via this route Guide: How do I get to the 'Download Bill' page? 

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
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