Community Rewards

[b4u2]

Hi all, i have earned community rewards this month and last but can't get hold of the community managers to check and apply this on my account for me, please can someone help me out.

all your help is much apppreciated, thank you

[jonsie · Accepted solution]

https://community.o2.co.uk/t5/notes/privatenotespage/tab/compose/note-to-user-id/4101609

[b4u2]

@jonsie
Already done that but no response?

[Cleoriff]

@b4u2 

@TheresaV  is probably still working through all her Private messages.

[TheresaV]

Thanks for the tag @Cleoriff 

Hi @b4u2 ,

Sorry for the confusion. @Martin-O2 has already noted down the phone number you have provided us with to be credited for your rewards 

[b4u2]

@TheresaV
Yes but the number hasn't been topped up yet, does it matter?

[TheresaV]

I am afraid it would need to be an active SIM, as @Cleoriff explained in your post here.

[Nanof7]

Hi I was awarded a community reward according to email received 5th February. I replied, confirming my number but heard no more. Have I done something wrong ?

[Cleoriff]

@Nanof7 

Did you check your My O2 to see if the reward has been applied?

Check via this route Guide: How do I get to the 'Download Bill' page? 

[jonsie]

It will automatically be applied to your account or credit @Nanof7