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Level 6: Acolyte
Posts: 298
Registered: ‎04-08-2016
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Community Rewards

Hi all, i have earned community rewards this month and last but can't get hold of the community managers to check and apply this on my account for me, please can someone help me out.

all your help is much apppreciated, thank you

Posts: 84,511
Topics: 580
Solutions: 4,309
Registered: ‎04-01-2009
Level 6: Acolyte
Posts: 298
Registered: ‎04-08-2016

Re: Community Rewards

@jonsie
Already done that but no response?
Posts: 100,702
Topics: 768
Registered: ‎14-01-2013

Re: Community Rewards

@b4u2 

@TheresaV  is probably still working through all her Private messages. thumbsup

*The Game Is On*

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Community Manager
Posts: 1,102
Registered: ‎10-08-2020

Re: Community Rewards

Thanks for the tag @Cleoriff 

 

Hi @b4u2 ,

 

Sorry for the confusion. @Martin-O2 has already noted down the phone number you have provided us with to be credited for your rewards smiling

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Level 6: Acolyte
Posts: 298
Registered: ‎04-08-2016

Re: Community Rewards

@TheresaV
Yes but the number hasn't been topped up yet, does it matter?
Community Manager
Posts: 1,102
Registered: ‎10-08-2020

Re: Community Rewards

I am afraid it would need to be an active SIM, as @Cleoriff explained in your post here.

 

 

 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? Smiley Happy
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Level 1: Joiner
Posts: 8
Registered: ‎21-10-2016

Re: Community Rewards

Hi I was awarded a community reward according to email received 5th February. I replied, confirming my number but heard no more. Have I done something wrong ?
Posts: 100,702
Topics: 768
Registered: ‎14-01-2013

Re: Community Rewards

@Nanof7 

Did you check your My O2 to see if the reward has been applied?

Check via this route Guide: How do I get to the 'Download Bill' page? 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 84,511
Topics: 580
Solutions: 4,309
Registered: ‎04-01-2009

Re: Community Rewards