Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 61560 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 31987 Views
  • 19 replies
  • 2 kudos

Resolved! O2 PAYG Short Codes

Anyone know what the Short Codes for all the Pay As You Go Tariffs Are?

PUK needed?

A friend is in hospital and has an O2 PAYG SIM, apparently the phone (a Samsung) is requesting a PUK code, yet the phone is able to receive calls and texts but not able to make calls.As far as I know, entering an incorrect PIN 3 times blocks the SIM,...

Woody53 by Level 1: Joiner
  • 1043 Views
  • 4 replies
  • 0 kudos

Resolved! Keeping my number

I am in the process of changing from pay as you go to contract and want to keep my number I have found the form I need to complete but I’m unsure if I put in I’m on pay as you go and the mo I want to transfer or that I’m on contract and the number th...

Slimjim13 by Level 1: Joiner
  • 797 Views
  • 3 replies
  • 0 kudos

Esim

I want to know how to activate esim

Kamesh by Level 1: Joiner
  • 681 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Payngo New Sealed Number Missing

Hello, I have recently purchased a O2 pay as you go sim card with a Gold number. It was a sealed and unused packet from a reputable seller on eBay. The sim shows emergency calls only when in a phone and has the expiry date set at 20/02/2021. I rang O...

Mitzzz999 by Level 1: Joiner
  • 1549 Views
  • 7 replies
  • 0 kudos

Resolved! Activating replacement sim on pay as you go

I bought a new phone and needed a replacement sim card as a smaller size sim was required. This has now been received but keeping getting 'sim registration failed'. I am on pay as you go. Can anyone advise what I should do?

MyraQ by Level 1: Joiner
  • 1330 Views
  • 3 replies
  • 0 kudos

Get your PAC code when abroad

Hi all, I want to leave O2 for another network and I need to get my PAC code in order to keep my number.I texted PAC to 65075 to no avail.What's the way to do it when abroad? Émilie

EmilieM by Level 1: Joiner
  • 4090 Views
  • 4 replies
  • 0 kudos

Resolved! Classic Pay As You Go

With the Classic Pay As You Go do you have to top up every so often i.e. monthly to keep the account active and not lose any existing credit? Or do you only have to top up when you run out of credit and make sure it is used at least once every 6 mont...

Frosty66 by Level 1: Joiner
  • 3994 Views
  • 4 replies
  • 0 kudos

Fraud: 2 x Fraudulent Mobiles in my name

Hi Anyone know how I can escalate to the Fraud team? Two mobiles were taken out with O2 in my name and address while I was out of the country last June, I got back to the UK in Oct to see Arrears and Debt Colllection letters so immediately contacted ...

arrow1201 by Level 1: Joiner
  • 2203 Views
  • 8 replies
  • 0 kudos