Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi wondered if anyone could help please. I have a pay as you go old Nokia brick phone with a bundle on it and a credit of £9.75. I live in the UK but am visiting the Channel Islands. I have network and roaming showing but can’t make any calls or text...
Right I signed up to 02 £15 and was told I'd get 45gb of data but I'm not I'm getting 15gb how come ?
I have a Samsung Galaxy S3 with a PAYG micro SIM. I want to transfer my SIM to a Galaxy S7, but the SIM is the wrong size. How do I organise a swap to the smaller SIM size, retaining the number?
Hi Will I get a warning text message before o2 disconnect my phone number if I don't top up within 6 months? I can't find out when I last topped up there is nowhere on the online account service for me to find out. O2 really need to have this availab...
My 4G connection keeps cutting off when im at work, even tho i have 3bars connection minimum, can someone help me with this?
Hi, I'm on O2 UK pay as you go monthly. I can't call 0300 numbers to the UK from abroad in Germany. Keeps saying number doesn't exist which can't be true as it's the Home Office I'm trying to call... I've tried adding +44 Anyone got any ideas? It's k...
I have tried contacting customer services - useless. I have tried o2 chat - useless. I know the number of the device I am trying to use is frozen. The question is why, it was in use and had £42 credit about three weeks ago. Perhaps more importantly i...
Hi, I want to register both my mobile numbers on PAYGo tariff. I have my main number registered but want to add another number, how can I do this. Searched in topics but can't find link. Thanks.
I am leaving O2 and want to speak to someone about it. I requested a PAC code and the text I received said to call 202 from my mobile to speak to someone!! It doesn't work and I can't find a tel.no. anywhere on the O2 website???? Can anyone provide m...
Changed tariff to cheaper but too much is still being taken out of account every month. I'd it possible to update this anywhere online or in the app?Can o2 refund me?
