Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51298 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25888 Views
  • 19 replies
  • 2 kudos

Resolved! frozen number

I have tried contacting customer services - useless. I have tried o2 chat - useless. I know the number of the device I am trying to use is frozen. The question is why, it was in use and had £42 credit about three weeks ago. Perhaps more importantly i...

Grrr by Level 1: Joiner
  • 1379 Views
  • 5 replies
  • 0 kudos

Resolved! I want to register 2 Mobile numbers

Hi, I want to register both my mobile numbers on PAYGo tariff. I have my main number registered but want to add another number, how can I do this. Searched in topics but can't find link. Thanks.

Frenchie1 by Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Customer Service Tel.No.

I am leaving O2 and want to speak to someone about it. I requested a PAC code and the text I received said to call 202 from my mobile to speak to someone!! It doesn't work and I can't find a tel.no. anywhere on the O2 website???? Can anyone provide m...

Klivey02 by Level 1: Joiner
  • 838 Views
  • 4 replies
  • 0 kudos

Resolved! missing credit

How do I get to speak with some one to find out where £37 pounds credit has gone in one month when I pay for unlimited texts, so rarely ever make a call?

Judy1 by Level 1: Joiner
  • 632 Views
  • 3 replies
  • 0 kudos

sim swap

Hello again. Thank you everyone who helped me out.I just found the sim that i lost and wanted to swap it to an old 1 piece sim card.So i have requested the sim swap but not sure if it will work?Does anyone over here know if it will or won't and how l...

b4u2 by Level 8: Talented
  • 1434 Views
  • 7 replies
  • 0 kudos

Resolved! O2 Rewards Amazon Voucher Not Arriving

I converted some of my O2 Rewards to an Amazon Voucher yesterday and elected to receive it by email, but nothing arrived. Seems like this has happened to others in the past. Does anyone know how long it typically takes to be emailed? Thanks

sheunis by Level 1: Joiner
  • 1801 Views
  • 5 replies
  • 0 kudos

payg

is there anyway to find out my number by text with any sim?Also i seem to have lost my sim, how do i get a replacement?

b4u2 by Level 8: Talented
  • 787 Views
  • 5 replies
  • 0 kudos

Resolved! Big bundle

How long does it take for the new triple data to be added to your tariff? It says straight away but I still haven’t got it

RachelW by Level 1: Joiner
  • 1114 Views
  • 3 replies
  • 0 kudos