Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 49464 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 24839 Views
  • 19 replies
  • 2 kudos

4G Router

HI, I'm trying to setup a 4G router with an O2 PAYG SIM. In my phone I'm seeing speeds around 100mbps, using the auto mode settings on the 4G router I'm getting around 20mbp. Can anybody help with the setting, they look nothing like the normal APN on...

O2 settings.png
sukpmp by Level 1: Joiner
  • 1085 Views
  • 4 replies
  • 0 kudos

Roaming in Malta - data working but no calls or text messages

I’m in Malta at the moment. My data is working however incoming/outgoing calls and text messages are not working. Text messages fail to send and I just get call failed If I manually switch to a different network I can make one phone call, after this ...

Benlwil by Level 1: Joiner
  • 968 Views
  • 5 replies
  • 0 kudos

Resolved! Start £10 bundle early

I'm on a £5 bundle but don't have data. If I top up £10 for a £10 bundle can I active the bundle today or do I have to wait until the renewal date?

Alex5 by Level 1: Joiner
  • 3547 Views
  • 4 replies
  • 0 kudos

Resolved! PAC

I want to transfer to o2, I am coming from EE

what have I spent my money on

Hi - I cant seem to find a breakdown on what data I have used on what and what calls I've made etc? Any help? I dont get bills as its just pay as you go, so I just have to keep checking each month, but I have no idea what I've spent my allowance on.

dits by Level 1: Joiner
  • 496 Views
  • 2 replies
  • 0 kudos

Tarrif

It doesnt let me switch to the £10 big bundle can u help me do it?

Ayuub by Level 1: Joiner
  • 435 Views
  • 2 replies
  • 0 kudos

Resolved! Why am I being charged for a software download

I have a Samsung Galaxy M10 on O2 PAYG. I am being charged for a software download despite having Wi-Fi setting "on". If I switch off "Access the internet through your mobile network" the download stops, it does not transfer to Wi-Fi. Can I get the d...

Trueblue by Level 1: Joiner
  • 1095 Views
  • 6 replies
  • 0 kudos

phone Stolen replace pay and go sim

Hi everyone,I have a pay and go sim registered on my name which I got for a friend.He got his phone stolen,asked me to get it blocked which I did.I phoned up customer services to get a new sim sent out to get his number back.When I spoke to someone,I...