Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Have 2 PAYG sims with credit. Can I use swapmysim service to put in to 1 sim without losing credit?

HiI have an old sim that has £18 credit and also a new sim that has money in it too.I understand you have the swapmysim service online but will I lose my credit if I do this?

Number for new sim only account

I have a SIM only card and want to use it in a spare phone as a back-up. I need to open a PAYG account and I need a number for the phone.

Transferring balances between two O2 Classic PAYG on the same account

I have two SIM only O2 Classic PAYG phones. I'll call them A and B. A has considerably more credit than B. I am getting a new phone and I'll want to PAC the mobile number of phone A (what I consider to be my main phone) to a new carrier. Effectively,...

New SIM

How can I contact someone to send me a SIM card nano and keep my number?

Sim been disconnected

This is the fourth time in two days this has happens I use my phone for work I need it reconnect

Why did I get charged 20p?

HelloI've just registered for the £5 Big Bundle with unlimited calls & texts. I had a balance of £10,& £5 was taken for the Big Bundle. That's all fine.I made a few calls to mobiles & 0208 numbers. After he first few, everything was fine, my balance ...

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Pay and Go hub

FAQs: Pay As You Go

Have 2 PAYG sims with credit. Can I use swapmysim service to put in to 1 sim without losing credit?

Number for new sim only account

Transferring balances between two O2 Classic PAYG on the same account

New SIM

Sim been disconnected

Why did I get charged 20p?

Renewal

charged for unsent texts

Adult content

Help and supporr

I’ve topped up 15 and wouldn’t let me get bundle. ...

iPhone on pay and go - use in USA

Has the real PAYG disappeared from O2?

£5 free credit

Roam in Europe