As recently mentioned in another thread
I had problems with one of our Classic PAYG phones being disconnected
when it shouldn't...
Thanks for the replies, I think it's a sad shame that Community Managers
are not responding here to tell us what they are going to try and do
about it it all.As far as I'm concerned there only need to be two lots
of Ts&Cs (for a particular tariff), o...
Well it seemed that the system crash at the end of the last call to
Customer Services was the cause of the credit not appearing. The 3rd
call solved that and the credit appeared instantly!So now it just
remains to sort out these Ts&Cs, is it 90 days ...
Well a short while ago, the credit still hasn't appeared on the account,
so I'll have to phone again tomorrow. I recall the agent saying
something about their system crashing just as we came to the end of
yesterday's call, so may be that's the reason...
@TatoBarberIf you are (were) on Classic PAYG, there is NO good time to
change to a Big Bundle if you ever want to go back to Classic PAYG,
because O2 have changed the Ts&Cs - they didn't send any texts or emails
to say they had either - a freind who'...