Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Highlighted
Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: Cancel big value bundle and renew

@Clizzy 

Yes you need PAC but all can be done online Guide: How to get your PAC 2019 Update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: Cancel big value bundle and renew

Order sim and set up your account here https://www.giffgaff.com/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 67: Unsung hero
Posts: 15,359
Registered: ‎31-03-2010

Re: Cancel big value bundle and renew

@Clizzy You can get your PAC by text. No need to speak to anyone.

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

I DO NOT WORK FOR O2



Funniest-Thread-2
Highlighted
Level 1: Joiner
Posts: 5
Registered: ‎29-03-2020

Re: Cancel big value bundle and renew

Thanks guys, very helpful!
Highlighted
Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: Cancel big value bundle and renew

Best of luck @Clizzy 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)