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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 52749 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26642 Views
  • 19 replies
  • 2 kudos

Payment on hold in paypal

How do I cancel Transaction ID [personal info removed] I spoke to 02 and they said to contact paypal to cancel the payment as I no longer want the phone.

Resolved! O2 keeps telling me I have a voicemail, but when I try to listen to it, I get redirected to top-up

I have a Voicemail notification that I can't delete, just saying "New voicemail, O2". The problem is that when I try to listen to it, I immediately get redirected to the top-up service. It's basically an automated machine telling me that my balance i...

Sesmar by • Level 1: Joiner
  • 1270 Views
  • 1 replies
  • 0 kudos

Problem with phone calls abroad

Hi i need a help. I am in Poland nów and after a few weeks being here I started to have a problems with my Network. Nobody can phone me and I can not make a phone calls as well. Roaming is on and my a count is topped up. Please help. Thanks

Lukasz35 by • Level 1: Joiner
  • 1876 Views
  • 14 replies
  • 0 kudos

Unable to top up and activate new sim card

I bought a new sim card followed the instructions to register but after put all the details and tried to pay pop up an error message. How could I activate it then?

Giobb by • Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Classic Pay and Go

I activated a £10 classic sim last Sunday to use in a GPS tracker, it was working fine and deducting 2p for text commands, data use is minimal estimated about 32kb/hour. My balance a couple of days ago was £9.88. Out of the blue I received an additio...

Wibly by • Level 1: Joiner
  • 1019 Views
  • 4 replies
  • 0 kudos

Regarding my number

Dear sir/ madam,I have put a pay as you go sim and yet get texts saying it is an international sim and get billed too much. Kindly advise. Jesna Manoj

Rag by • Level 1: Joiner
  • 1103 Views
  • 6 replies
  • 0 kudos

Resolved! Travelling to far east

Going on a cruise to Malaysia India Dubai etc etc. How can I use my PAYG for data internet etc

KeithP by • Level 1: Joiner
  • 1080 Views
  • 6 replies
  • 0 kudos

Help about pay as you go.

Hi does anyone know is o2 keep the pay as you service going? as I have been told from a virgin media store that they have stoped the pay as you go service and they said that all mobile networks mite be stopping the pay as you go service.

Luke30 by • Level 7: Part Timer
  • 772 Views
  • 3 replies
  • 0 kudos

Fake or not number

Hello is this an official 02 number as I received a call today 08000136670

£20 bundle

Hi I recently looked at the bundles on pay as you go. And I noticed the £20 bundle is 50gbs for 3 months. Now is the for new customers only or can existing customers benefit from it. Thanks.

Kevin6062 by • Level 1: Joiner
  • 1595 Views
  • 7 replies
  • 0 kudos
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