Cancel big value bundle and renew
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on 29-03-2020 15:05
How do I cancel my pay as you go bundle and renew it early during this time.
Thanks in advance
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on 29-03-2020 15:06
The only way is to call, sorry.
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on 29-03-2020 15:09
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on 29-03-2020 15:12
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on 29-03-2020 15:12
Unfortunately not.
There is so much more O2 could do within your MyO2 but they choose not to.
In all honesty, you would be better of on giffgaff where you can start your bundle early from your account settings and do so much more without need any customer service intervention.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-03-2020 15:15
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on 29-03-2020 15:15
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on 29-03-2020 15:16
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on 29-03-2020 15:16
@MI5 wrote:Unfortunately not.
There is so much more O2 could do within your MyO2 but they choose not to.
In all honesty, you would be better of on giffgaff where you can start your bundle early from your account settings and do so much more without need any customer service intervention.
The way customer service is at the moment I think that's the best choice for many.
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29-03-2020 15:16 - edited 29-03-2020 15:17
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29-03-2020 15:16 - edited 29-03-2020 15:17
We are all just customers like yourself @Clizzy sorry.....
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on 29-03-2020 15:18
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on 29-03-2020 15:20
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on 29-03-2020 15:20
I'm afraid so, bolt ons are your only option which of course are expensive and so make O2 more money......
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on 29-03-2020 15:21