Solved: Age verification

Darwin · ‎26-09-2020

Hi how do I verify my age as a pay as you go customer if I don't have a credit card

madasaf1sh · ‎26-09-2020

@Darwin

You will have to visit a store, with Photo ID, full details are shown at the link below:

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎26-09-2020

@Darwin

You will have to visit a store, with Photo ID, full details are shown at the link below:

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Cleoriff · ‎26-09-2020

@Darwin

O2 guide here Guide: O2 Age restriction

Veritas Numquam Perit

jonsie · ‎26-09-2020

You can remove it in My O2 now @Darwin

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎26-09-2020

@jonsie wrote:
You can remove it in My O2 now @Darwin

Only for contract customers, not PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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