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Age verification

Darwin
Level 1: Joiner
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Hi how do I verify my age as a pay as you go customer if I don't have a credit card
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madasaf1sh
Level 78: King of Kings
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@Darwin

You will have to visit a store, with Photo ID, full details are shown at the link below:

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 5
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madasaf1sh
Level 78: King of Kings
  • 12298 Posts
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  • 3255 Solutions
Registered:
@Darwin

You will have to visit a store, with Photo ID, full details are shown at the link below:

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
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Cleoriff
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@Darwin 

O2 guide here Guide: O2 Age restriction 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
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jonsie
Level 94: Supreme
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MI5
Level 94: Supreme
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@jonsie wrote:

You can remove it in My O2 now @Darwin 


Only for contract customers, not PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
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