Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53163 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26989 Views
  • 19 replies
  • 2 kudos

Resolved! 5 pound credit

I’ve had a message earlier saying to sign up to o2 and get 5 pound free credit I have done it and nothing ??

Scott6 by Level 1: Joiner
  • 717 Views
  • 3 replies
  • 0 kudos

Resolved! Topping up

I topped up my phone yesterday with £10 and now it says I need to top up again

Donna21 by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming charges

I recently travelled through Serbia and got charged £42 for interconnect/roaming charges. Where can I dispute these and/or obtain a full breakdown of the cost. £42 for 50mg of data is insanity and it was never this expensive before EU roaming

IlonaM by Level 1: Joiner
  • 518 Views
  • 1 replies
  • 0 kudos

Resolved! Validity of I2 mobile number

What is the period i am allowed not to use my O2 mobile line and still keep my number

GNF by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Hi there I am on abroad and I lost my O2 SIM card and I was wondering if I can get another oneMany thanks

Isabel8 by Level 1: Joiner
  • 736 Views
  • 4 replies
  • 0 kudos

Resolved! Where is it going

Hi,I recently topped up and have the big bundle. I appear to have spanked my £20 in three day’s but don’t know why - I have WiFi in the house and kids of data left and haven’t made calls. I need to check what I’m spending and obviously and frustratin...

Argh by Level 1: Joiner
  • 509 Views
  • 3 replies
  • 0 kudos

Resolved! Is the o2 network playing up.

SMS text messages seem to be a little slow in being delivered at the other end this morning.I sent my sister a text a good 25mins ago and it sent ok but has still not arrived at her end. Ended up having to message her via facebook messenger.I did 3 o...

Resolved! Ended contact

Hello I have a question, tomorrow I will be paid last bill and I would like to end our contact but I would like have Pay As You Go. I want to stay with my Phone number. This is possible?

Telford by Level 1: Joiner
  • 995 Views
  • 4 replies
  • 0 kudos