Solved: Re: 2 Phones

roy5051 · ‎28-02-2020

I have two PAYG phones and want to stop using one of them. The one I no longer require has a balance of £9.94 on it. Can I transfer this balance to the phone I want to keep?

MI5 · ‎28-02-2020

@roy5051

Yes you can.

Call customer service on 4445.

It will end the one you transfer from immediately Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-02-2020

@roy5051

Yes you can.

Call customer service on 4445.

It will end the one you transfer from immediately Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

roy5051 · ‎29-02-2020

Thank you. Job Done.

MI5 · ‎29-02-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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