Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 50338 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25234 Views
  • 19 replies
  • 2 kudos

How to stop service notifications..?

I've spoken to four different advisors now in o2 customer service, and while balance notifications have been stopped, they cannot stop my data usage notifications, nor can I see any option within my iPhone settings to prevent them. This is an example...

Service Message

Resolved! No call or message or data

Had nothing all day and could not get intouch with my kids and kids school and they could not phone me as it would not let them this is silly

Kerry by Level 1: Joiner
  • 713 Views
  • 2 replies
  • 0 kudos

Resolved! Data

I have data but when i turn it on it doesnt work

Roaming message on phone

Hi, Earlier I got a notification on my phone that said "You have lost data connectivity because you left your home network". Data roaming isn't activated on my phone.I don't know why this happened as I have not left the UK and I don't live near a bor...

sw by Level 1: Joiner
  • 1491 Views
  • 10 replies
  • 0 kudos

Resolved! How long does a sim card last after being mislaid

A sim card , and a spare phone is missing, I'm wondering how long a lost PAYG sim card lasts when it hasn't been used ? I thought the phone and sim, previously used, were in a drawer at home. But when I came to reuse it, it wasnt there. I'm wondering...

Jenny105 by Level 15: Gaining a Reputation
  • 1138 Views
  • 4 replies
  • 0 kudos

Resolved! Cancelling bank payments

I going to a pay monthly account and wish to cancel my payments for my paYg account

Alan4 by Level 1: Joiner
  • 1128 Views
  • 6 replies
  • 0 kudos

Resolved! New tarrif, missing credit.

I'd run out of data, and the day was my top-up renewal day. I was on the £10 big data bundle, and decided I needed more data so I switched my tarrif to the £15 one. I got the text saying that O2 were chaning my tarrif and I thought it would be done i...

Resolved! Texting to Russia

Hope someone can give me a solution to a problem we are having.My wife and i have a very good friend who has gone to Russia for three years to study.We have tried to text her on the O2 network but none of our texts have got to her.We have also tried ...

ianjohnson by Level 2: Apprentice
  • 3669 Views
  • 17 replies
  • 0 kudos

Resolved! Top up

Bought phone from carphone warehouse been waiting since 20th for my top up I purchased with phone to be added to my account still waiting

Craig123 by Level 1: Joiner
  • 877 Views
  • 3 replies
  • 0 kudos

Resolved! phone unlocking

Do o2 charge to unlock a phone? If yes then how much? How does it work?

b4u2 by Level 8: Talented
  • 732 Views
  • 2 replies
  • 0 kudos