Solved: wifi calling

pat36 · ‎20-12-2021

I phoned o2 customer service 4 days ago to complain about poor o2 network in my area.
They suggested me to use WIFI calling.
When I checked on 'my o2'
it's showing
'You currently have WIFI and 4G Calling turned on'
But I can't make WIFI call.
It's not hardware issue because I can make WIFI call from same phone by using lebara sim.
There is no option for WIFI calling in o2 sim setting.

MI5 · ‎20-12-2021

@pat36

You need to ask O2 to enable it on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-12-2021

@pat36

You need to ask O2 to enable it on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pat36 · ‎20-12-2021

Thanks,

I will call them tomorrow.

MI5 · ‎20-12-2021

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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