cancel
Showing results for 
Search instead for 
Did you mean: 

Account

Ayaz
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

What should I do if I made an account but want to change the email on the account. Do I have to delete the account?

Message 1 of 3
120 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 111929 Posts
  • 800 Topics
  • 6599 Solutions
Registered:

Hi @Ayaz 

You need to go into MyO2  http://www.o2.co.uk/myo2

Along the top of the page you will see various headings. It's in the section MORE .There's a drop down box which will show "Personal Details" Click on that and it will allow you to change your email address.

O2 will send you a text to make sure it's you.

My O2 Personal details.JPG

Hope that helps and welcome to the forum 😉

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 3
111 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 127584 Posts
  • 614 Topics
  • 22201 Solutions
Registered:

@Ayaz 

You can change your username (which is your email address) in your MyO2, or contact O2 to do it for you.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
112 Views

Cleoriff
Level 94: Supreme
  • 111929 Posts
  • 800 Topics
  • 6599 Solutions
Registered:

Hi @Ayaz 

You need to go into MyO2  http://www.o2.co.uk/myo2

Along the top of the page you will see various headings. It's in the section MORE .There's a drop down box which will show "Personal Details" Click on that and it will allow you to change your email address.

O2 will send you a text to make sure it's you.

My O2 Personal details.JPG

Hope that helps and welcome to the forum 😉

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
112 Views